Terms & Conditions
Dr. William Clark Consulting

1.1 These Terms & Conditions ("Terms") govern all contracts between Dr. William Clark Consulting, Dr. rer. nat. William Clark, Zwickauer Str. 137, 01187 Dresden, Germany ("we", "us", "the Company") and you as our client, for consulting, coaching, workshops, webinars, memberships and digital products relating to the transition of scientific professionals into industry roles.

1.2 A "consumer" is any natural person entering into the contract for purposes outside their trade, business or profession (§ 13 BGB). A "business client" is anyone else (§ 14 BGB).

1.3 Deviating terms of the client do not apply unless we have agreed to them in writing.

2.1 We offer, depending on the product selected: individual consulting and coaching sessions; group programmes and memberships; live workshops and webinars; and digital products such as toolkits, templates and courses. The content, scope, duration and format of each offer follow from its description on our website or in our written offer.

2.2 Our presentation of services on the website is not a binding offer but an invitation to order.

2.3 For digital products and bookable services purchased through our website, the contract is concluded when you complete the checkout by clicking the order button and we confirm the order by email or by granting access. For consulting engagements, the contract is concluded when we confirm your booking or both parties sign a written proposal.

2.4 Before completing your order you can review and correct your entries. The contract language is English. We store the contract text and send it to you with the order confirmation.

2.5 Appointments are made individually. We may use a booking system for this purpose.

3.1 All prices stated are total prices in euros.

3.2 In accordance with the small-business rule of § 19 UStG (Kleinunternehmerregelung), value added tax is not charged and is therefore not shown separately. (German wording: "Gemäß § 19 UStG wird keine Umsatzsteuer berechnet und daher nicht ausgewiesen.")

3.3 Payment is due at the time of purchase unless agreed otherwise. We accept the payment methods shown at checkout; payments are processed by our payment service provider.

3.4 Where instalments or a monthly membership are agreed, each instalment is due on the agreed date. Access may be suspended while a payment is overdue after a reminder.

3.5 In case of default, statutory interest applies (§ 288 BGB). For consumers, no additional default charges are levied beyond the statutory amounts.

4.1 If you are a consumer, you have a statutory right of withdrawal as set out in the withdrawal instruction below. Business clients have no right of withdrawal.

​

Withdrawal instruction

​

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
 

To exercise the right of withdrawal, you must inform us — Dr. William Clark Consulting, Zwickauer Str. 137, 01187 Dresden, Germany, email info@williamclarkconsulting.com, telephone +49 (0) 15234 606 638 — by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.
 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
 

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this reimbursement.
 

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you communicated your withdrawal, in comparison with the full coverage of the contract.

​

Model withdrawal form

(If you wish to withdraw from this contract, please fill in this form and send it back.)

— To: Dr. William Clark Consulting, Zwickauer Str. 137, 01187 Dresden, Germany, info@williamclarkconsulting.com

— I/we () hereby give notice that I/we () withdraw from my/our () contract for the provision of the following service: ......................................

— Ordered on () / received on (): ......................................

— Name of the consumer(s): ......................................

— Address of the consumer(s): ......................................

— Signature of the consumer(s) (only if this form is notified on paper): ......................................

— Date: ......................................

() Delete as appropriate.

5.1 Where we are to begin performing a service before the withdrawal period has expired, we do so only at your express request. Your right of withdrawal then expires once we have fully performed the service, provided you acknowledged at the time of your request that you lose the right of withdrawal upon complete performance (§ 356 Abs. 4 BGB). For partial performance, clause 4.1 ("Effects of withdrawal") applies.

5.2 For digital content supplied without a physical medium (toolkits, templates, downloads, recordings, online courses), your right of withdrawal expires when we begin performance, provided that you expressly consented to us beginning performance before the end of the withdrawal period and confirmed your knowledge that you thereby lose your right of withdrawal, and we have confirmed this to you (§ 356 Abs. 5 BGB). At checkout you confirm this by ticking: "I expressly request that you begin providing the digital content immediately, before the 14-day withdrawal period ends. I understand that I lose my right of withdrawal once delivery has begun." We confirm your consent in the order confirmation email. Without this confirmation, the order cannot be completed.

5.3 Digital content is made available immediately after successful payment, or at the date stated in the product description, through a download link or a member login.

6.1 You agree to provide accurate, current and complete information as required for the delivery of our services, and to inform us of relevant changes.

6.2 You are responsible for keeping your login credentials confidential and for all activity under your account.

6.3 Our materials are provided for your personal use. You may not reproduce, duplicate, copy, sell, resell, publish, share access to, or otherwise exploit any part of our services or materials without our prior written permission.

6.4 In group formats you agree to treat information shared by other participants as confidential.

7.1 Appointments may be rescheduled free of charge up to 24 hours before the agreed start, using the link in your booking confirmation or by email.

7.2 If you cancel less than 24 hours before the appointment, or do not attend, the session is deemed delivered and is not refunded or rescheduled, unless you were prevented for reasons you could not control and inform us without delay.

7.3 If we have to reschedule an appointment, we offer you an alternative date without delay; if no suitable date can be found, we refund the amount attributable to that session.

7.4 Unused sessions of a package expire 12 months after purchase.

8.1 The content, structure, graphics, design and compilation of our website and materials are protected by copyright, trademark and other proprietary rights. Any use beyond what these Terms permit is prohibited.

8.2 You do not acquire ownership of the materials made available to you through our services; you receive a non-transferable, non-sublicensable right to use them for your own purposes for the duration of the service and thereafter for your personal use.

8.3 Documents we create specifically for you ("Deliverables") — assessments, CVs, strategies, application materials — become your property upon full payment of the applicable fees.

8.4 You grant us a limited, non-exclusive licence to use anonymised excerpts of Deliverables for marketing, educational and training purposes. Before any such use, all identifying information is removed, including names and contact details, specific employers and institutions, unique project details and identifying dates. We will never use special categories of personal data (Art. 9 GDPR), confidential career information shared in consultations, financial or salary information, or negative aspects of your situation. Such use does not imply your endorsement and will not be presented as a testimonial unless you give separate, explicit consent.

8.5 You may withdraw the licence in clause 8.4 at any time by writing to contact@williamclarkconsulting.com. We will then stop using the content in new materials and remove it from our digital channels within 30 days.

8.6 The licence in clause 8.4 ends three years after completion of the services; we will ask you again before continuing to use the content.

9.1 We provide consulting, coaching, training and information. We owe you the careful, professional provision of these services (Dienstvertrag), not a particular outcome.

9.2 We do not guarantee that you will receive a job offer, a specific salary, an interview or any other career result. Results depend on your own effort, your field, your qualifications and the labour market. Any figures, timelines or examples in our marketing are illustrations of what clients have achieved, not promises.

9.3 We do not provide legal, tax, immigration, medical or psychotherapeutic advice. For such matters, please consult a qualified professional.

9.4 Our website and members area are provided as available. We take reasonable care to keep them accessible, but do not warrant uninterrupted availability.

10.1 We are liable without limitation for damages arising from injury to life, body or health, for damages caused intentionally or by gross negligence, in cases of fraudulent concealment of a defect, where we have given a guarantee, and under the Produkthaftungsgesetz.

10.2 In the case of a slightly negligent breach of a material contractual obligation (an obligation whose fulfilment is essential to achieving the purpose of the contract), our liability is limited to the foreseeable damage typical for this type of contract.

10.3 Any further liability for slight negligence is excluded.

10.4 The limitations in clauses 10.2 and 10.3 apply equally to our legal representatives, employees and other agents.

10.5 Nothing in these Terms limits liability where liability cannot be limited by law.

We process personal data in accordance with the GDPR and our Privacy Policy, which explains what we process, on what legal basis, who receives it and what rights you have. Where we rely on your consent — for example for our newsletter or for analytics cookies — you may withdraw it at any time with effect for the future.

12.1 Contracts for individual services end when the service has been provided. Memberships and subscriptions run for the agreed term and may be terminated by either party in accordance with the term and notice period stated in the offer; the statutory rights of consumers to terminate continuing obligations (including the cancellation button requirement under § 312k BGB, where applicable) remain unaffected.

12.2 We may suspend or terminate your access with immediate effect if you materially breach these Terms — in particular by sharing or reselling our materials, by harassing other participants, or by failing to pay after a reminder — and, where the breach can be remedied, only after we have asked you to remedy it and given you a reasonable period to do so.

12.3 Your statutory right to terminate for cause remains unaffected. Amounts already earned for services provided remain payable; amounts paid for services not yet provided are refunded.

12.4 Clauses that by their nature should survive termination continue to apply, in particular clauses 8, 10, 11 and 14.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the VSBG. Please contact us first at info@williamclarkconsulting.com — we will always try to find a solution with you directly.

14.1 These Terms and all contracts concluded under them are governed by German law. If you are a consumer with your habitual residence in another country, this choice of law does not deprive you of the protection of mandatory provisions of the law of that country (Art. 6(2) Rome I Regulation).

14.2 For business clients, the exclusive place of jurisdiction is Dresden, Germany. For consumers, the statutory places of jurisdiction apply.

14.3 The UN Convention on Contracts for the International Sale of Goods does not apply.

15.1 We may amend these Terms for future contracts. The version in force at the time of your order applies to that order.

15.2 For continuing obligations (memberships, subscriptions), we will notify you of any amendment at least six weeks before it takes effect. If you do not object before the effective date, the amendment is deemed accepted; we will point this out in the notification, and you may terminate the contract without notice until the amendment takes effect.

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions is unaffected. The invalid provision is replaced by the applicable statutory rule.

Dr. William Clark Consulting
Zwickauer Str. 137, 01187 Dresden, Germany

Email: info@williamclarkconsulting.com
Phone: +49 (0) 15234 606 638